At Far + Wide we strive to process your order as quickly and carefully as possible. Most orders are processed within 3 business days, however during periods of higher than normal volume we will reach out to let you know about any delays. All orders are processed, packed, and shipped from our store in Kamloops, BC.

At this time, Far + Wide only ships within Canada. Orders are usually shipped with Canada Post. Far + Wide is not responsible for delays caused by the carrier. We offer $15 Flat Rate Shipping on all orders and complimentary shipping on orders over $150 before taxes and after any discounts or promotions. If you require a tracking number and/or insurance on your parcel please leave a note at checkout. For expedited shipping please reach out prior to ordering as additional charges may be incurred. 

Occasionally, an item listed on our website will be listed for sale for local pickup only, due to size or weight restrictions. 

Far + Wide is not responsible for any loss that may be incurred due to an incorrect shipping address entered at checkout. Once an order has shipped, we cannot update address information; If you notice a mistake please contact us immediately. Any additional shipping costs incurred for rejected or returned packages will be the sole responsibility of the customer. We are not responsible for lost or damaged parcels.

Once your order is shipped you will receive an email confirmation with tracking information.

While we strive to keep our website and inventory up to date, item availability is not guaranteed. If an item is sold out you will be notified by email and given the option to wait for the item to be restocked or have your purchase refunded. 

In-store pickup

Orders placed for in-store pickup will be available within one business day at our brick-and-mortar location in Kamloops. Orders may only be picked up during regular store hours. We will confirm when your order is ready for pick-up. Order number and proof of purchase is required when picking up your order.

We ask that you please pick up your order within one week, as our ability to hold items is limited. If you have not received a confirmation that your order is ready for pick-up within two business days of the date of ordering please contact us by phone for immediate assistance.